About our Company
PERSONALIZED
PRODUCTS CANADA
P.O. Box 2016
Falher,
AlbertaT0H
1M0
Canada
(780) 925-2365 7 days/week,
7:00 a.m. -10 p.m.
Mountain Time
(780) 925-2771 Fax (7:00 a.m. – 10:00 p.m. Mountain
Time)
Email Addresses:
General Information
Pre-Sales Information
Tech Support
Refund / Payment Policy
ALL SALES ARE FINAL
Refunds:
Ken Kirkpatrick Software products are marketed as
"shareware" - we offer a fully functional
evaluation/download version for potential users to
"try before you buy".
Please download our free trial
download.
With our opportunity to "try-before-you-buy", it is assumed
that when a user purchases the registered version
from us, he/she is satisfied with the program's
features and functionalities, so that no
refund/return request would therefore be requested
by the user on such basis.
If you have not tested our free evaluation versions
from our download sites, please do so before you
place your order to make sure that the product you
are ordering is what you want. When you download or
are shipped the software, it is considered to be
'Opened'. Opened software cannot be returned for
refund, regardless of the delivery method. Also
please understand that software, which is considered
'intellectual property", has the unique
ability to be copied unlike a physical
product.
Because you have the chance (whether or not
you avail yourself of this service) to ‘try before
you buy a fully functional evaluation copy before
you buy, there are no refunds or returns for any
reason.
Damaged CDs may only be exchanged for the same
product within 30 days of purchase by sending the
damaged product to the return address on the
package. Please email us at
support if you need the address to return the
damaged item to.
Payments:
If your payment is returned for insufficient funds,
you will be required to pay all bank fees and any
collection and/or legal fees required to collect the
full amount.
Payments returned for 'stop-payment' or 'closed
account' or credit card 'charge-back' will be
considered fraud,
Ken
Kirkpatrick Software is a software development
company founded and operated by Kenneth G.
Kirkpatrick. Since 1988, our company has received
numerous awards for our programs including "Program
of the Year, 1995", finalist for First
Name Almanac for Windows. This award was
presented by Ziff-Davis on behalf of PC Magazine in
an awards ceremony in Scottsdale, Arizona. Out of
thousands of Shareware programs submitted, First
Name Almanac finished in the top five.
Our
software has been reviewed and featured in PC
Computing Magazine, PC Magazine & BBS Magazine.
Also, it has been the featured selection by Software
of the Month Club, MicroStar Software , Software
2010, and PC World Online.
