Preferred Method of Support
Unlimited, free technical support is
offered to all customers
both before and after purchase.
The preferred method
of obtaining support is by email.
Please provide a phone number where we can reach you. If we need to, we
will contact you by phone to assist with resolving your problem.
Please use this method first, before resorting to call us.
We find that 90% of all support issues are best handled in this
manner. When your initial email provides us with full details of your
problem, we are better able to respond to your needs. It's faster and
more efficient by email.
Technical Support by email:
Email support:
Click Here
All email will be responded to
and every effort made to resolve your problem promptly
If you have not heard from us within 24
hrs., we probably did not receive your email. Please feel free to contact
us by phone.
We can be contacted Monday - Friday, 6
p.m. to 10 p.m. (Mountain time.)
Remember your time zone when you call.
Canada (780) 925-2365
(Alberta
time)
Alternate
Methods of Support:
- FAX support:
(780) 925-2771 (7 a.m. – 11:00 p.m.
Mountain Time)
Use only as a last resort - email us instead!
